Shipping policy
Last Updated: November 12, 2026
Microbiome Labs aims to provide a clear and convenient order fulfillment experience. This policy explains our general procedures for order processing, shipping, and delivery.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Business days exclude weekends and applicable public holidays.
Processing times may be extended during promotional periods, holidays, or periods of increased order volume.
2. Shipping Methods and Delivery Estimates
Available shipping methods and estimated delivery information may be displayed during checkout.
Delivery time varies according to the destination, selected shipping method, and carrier.
All delivery estimates are provided for reference and are not guaranteed arrival dates.
Unexpected delays may occur due to weather conditions, carrier operations, customs inspections, or other circumstances outside our reasonable control.
3. Shipping Fees
Applicable shipping fees and available delivery options will be displayed during checkout before payment is completed.
Any shipping promotions or special delivery arrangements are subject to the conditions presented at the time of purchase.
4. Shipment Confirmation and Tracking
After an order has been dispatched, customers may receive a shipping confirmation email.
Where tracking information is available, it will be included in the shipping notification.
Please allow time for tracking information to become active after the carrier receives the package.
5. Shipping Address Accuracy
Customers are responsible for providing complete and accurate delivery information during checkout.
If you notice an error in your shipping address, please contact us as soon as possible:
We cannot guarantee that address changes can be made after an order has entered processing or has been transferred to the shipping carrier.
6. Delayed Shipments
If your order is taking longer than expected, please review the latest tracking information.
Carrier updates may take time to appear, and delivery schedules can change during transit.
If your package has not arrived within the estimated delivery period, please contact our customer support team. We will review the available shipment information and assist with the inquiry.
7. International Orders
International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.
These requirements vary by location. Customers should review the applicable regulations before placing an international order.
Any applicable charges will be handled according to the information provided during checkout and relevant laws.
8. Damaged, Missing, or Incorrect Deliveries
If your order arrives damaged, appears to be missing, or contains an incorrect product, please contact our support team.
Include your order details and a description of the issue so we can review the situation and explain the appropriate next steps.
9. Shipping Support
For questions about order processing, shipment tracking, or delivery, please contact:
Microbiome Labs Customer Support
Email: poiutreqqadcvbjnnb@gmail.com
Thank you for choosing Microbiome Labs.